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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Breanna McClain

October 28, 2026

5 out of 5 rating by Breanna McClain
"Great communication!"
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michele mccoy

October 27, 2026

5 out of 5 rating by michele mccoy
"Very nice and helpful staff"
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Karen Walker

October 21, 2026

5 out of 5 rating by Karen Walker
"John walker - manufactured home policy"
We responded:
"Thank you Karen for the five star review. We appreciate you -Gina"
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Carol Staples

October 16, 2026

5 out of 5 rating by Carol Staples
"State Farm for years!!! Great office!!!"
We responded:
"Thank you Carol for the great review. We appreciate your business -Gina"
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Bryson Kirkland

October 9, 2026

5 out of 5 rating by Bryson Kirkland
"She made the process very easy and was very friendly"
We responded:
"Thank you so much for the 5 stars, Bryson! We really appreciate your support. If you ever need anything, feel free to reach out anytime. -Gina"
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Lesley Conchola

October 6, 2026

5 out of 5 rating by Lesley Conchola
"Gina is always helpful and I never feel any pressure to do anything. Very kind and quick to respond. It helps that they also have awesome rates!"
We responded:
"Thank you Lesley. We appreciate your business."
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lynnette etherton

October 6, 2026

5 out of 5 rating by lynnette etherton
"Thanks for all your help today Nikki"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in St Joseph to know you had such a great experience with us. -Gina"
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Ty France

October 1, 2026

5 out of 5 rating by Ty France
"Kelsie was extremely kind and helpful!"
We responded:
"Thank you Ty! I appreciate you and your family!-Gina"
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Linda Durbin

October 1, 2026

5 out of 5 rating by Linda Durbin
"The people at Gina Conway's office are wonderful to work with. Very efficient and friendly.excellent service!"
We responded:
"Thank you Linda, so much! We appreciate you so much. PS. We like Jeeps lol -Gina "
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Amber Auxier

September 29, 2026

5 out of 5 rating by Amber Auxier
"Kelsie was great she’s always got the answers that we need and she help us when we had our fire"
We responded:
"Thank you Amber! My team is top notch! -Gina "
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Amber Brant

September 23, 2026

5 out of 5 rating by Amber Brant
"Kelsie was amazing at helping me get life and car insurance!! She answered all my questions and made it very easy!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in St Joseph to know you had such a great experience with us. -Gina"
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James Vannaman

September 23, 2026

5 out of 5 rating by James Vannaman
"Wonderful to work with!! Always helpful!! And great customer service!"
We responded:
"Thank you for the 5-star review of Gina Conaway’s team - we really appreciate your kind words! Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in St Joseph. -Gina"
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Mckenize Prater

September 17, 2026

5 out of 5 rating by Mckenize Prater
"Nikki is great! Have had a great experience!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in St Joseph. -Gina"
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Annette Krohn

September 8, 2026

5 out of 5 rating by Annette Krohn
"They are the most kind people to do business with. Always pleasantly willing to help with our insurance needs and questions. They have the best communication with replies, via phone calls, texts and emails. This is a wonderful Agency and I highly recommend them."
We responded:
"Thank you Annette! We appreciate you so much and we are happy to help!-Gina"
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MaeMae

September 2, 2026

5 out of 5 rating by MaeMae
"Been with State Farm for years now and they are always nice, friendly, and helpful. They always get me the best deals."
We responded:
"Thank you so much for the kind review. Your business is much appreciated. -Gina"
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Micayla Brushwood

August 24, 2026

5 out of 5 rating by Micayla Brushwood
"Nikki Keling was very helpful with our insurance. She answered all of our questions clearly with patience, and we happened to get a FANTASTIC rate. Nikki was very kind and connected with us well as she assisted us. 5 stars!"
We responded:
"Thanks so much for the amazing review, Micayla! We really appreciate your support here in St Joseph. Just reach out anytime if you need us - we’re here for you. -Gina"
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Joy Kieser

August 20, 2026

5 out of 5 rating by Joy Kieser
"Kelsie is amazing !!"
We responded:
"Joy, thank you for the fantastic review! We’re always here to support you with your insurance needs in St Joseph.  -Gina"
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Ethan Brushwood

August 13, 2026

5 out of 5 rating by Ethan Brushwood
"They were great. My family has worked with them for years. They offered us a great rate and were exceptionally friendly and helpful. Would highly recommend to anyone!"
We responded:
"Thanks so much for the amazing review, Ethan! We really appreciate your support here in St Joseph. Just reach out anytime if you need us - we’re here for you.  it is my pleasure to take care of you and your family. -Gina.......I appreciate you."
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John Paul Ilano

August 13, 2026

5 out of 5 rating by John Paul Ilano
"Always a pleasure dealing with Nikki on my insurance needs...everytime a smooth transaction and she is just a ray of sunshine to talk with. Thank you Nikki!!!"
We responded:
"John Paul, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Gina"
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Nichole Furgison

August 3, 2026

5 out of 5 rating by Nichole Furgison
"Prompt, friendly, amazing service getting insurance on a new car!!! Thanks, Nikki!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in St Joseph to know you had such a great experience with us. -Gina"
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Kamden Johnson

August 3, 2026

5 out of 5 rating by Kamden Johnson
"I have never had a bad experience with all the lovely people here especially Nikki. Everyone will do whay they can to make sure you are a happy customer!"
We responded:
"Thank you Kamden for the five star review! We appreciate you -Gina"
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Stacey Law

July 14, 2026

5 out of 5 rating by Stacey Law
"Nikki was incredibly helpful in explaining the life insurance policies and making sure everything was perfectly arranged for my family."
We responded:
"Thank you for the 5-star review of Gina Conaway’s team - we really appreciate your kind words! -Gina"
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Deborah Rigney

July 8, 2026

5 out of 5 rating by Deborah Rigney
"WONDERFUL"
We responded:
"Thank you for your kind review of State Farm Agent Gina Conaway’s Team. We appreciate it! -Gina"
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Rebecca Steeby

July 7, 2026

5 out of 5 rating by Rebecca Steeby
"I highly recommend Gina Conaway! Every issue I have had they have been so easy to work with and in a quick manner. Her staff is very welcoming and friendly! Big thank you to Nikki for helping me on my last issue! If you are in need of insurance, give them a call today!"
We responded:
"Thank you so much Rebecca! We truly appreciate your business-Gina"
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Raymond Rich

July 1, 2026

5 out of 5 rating by Raymond Rich
"Very good at helping out with claim processing"
We responded:
"Thank you for the amazing review, Raymond! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.-Gina"